ASEAN Access Privacy Policy

The ASEAN Secretariat will endeavour to protect Website Users’ privacy and any personally identifiable information that may be collected from and/or provided by Users while visiting and using, as registered users, the Website (either on a computer, laptop or mobile).

This Privacy Policy, together with the Terms and Conditions, explains the general rules and policies governing the use of the Website, as well as what information may be collected on the Website, how this information is used, and under what circumstances the information may be disclosed to third parties.

By using the Service, Users agree to the collection and use of data and information in accordance with this Privacy Policy.

Website Visitors

The ASEAN Secretariat collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. This enables the ASEAN Secretariat to better understand how visitors use the Website. From time to time, the ASEAN Secretariat may release non-personally- identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

The ASEAN Secretariat also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in Users. The ASEAN Secretariat only discloses logged in Users’ IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

When registering on ASEAN Access, as appropriate, Users may be asked to enter their name, email address, personal and business mailing address, phone number, company website or other details. The ASEAN Secretariat collects information from Users when Users register on the Website. If a User is asked to provide more information or data post-registration, for example, company size, company description, and if the User agrees to provide this information and data and saves the information or any changes made to the previously provided information, this data will also be collected by the ASEAN Secretariat.


The security of Users Personal Information is important the ASEAN Secretariat, but it is important to note that no method of electronic storage is 100% secure. While the ASEAN Access strives to use commercially acceptable means to protect personal data, absolute security cannot be guaranteed.


Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. The ASEAN Secretariat, through the Website, uses cookies to understand User’s preferences based on previous or current site activity. The ASEAN Secretariat may also use cookies to compile aggregate data about Website traffic and Website interaction.

Links to external websites

The Service may contain links to external sites that are not operated by the ASEAN Secretariat. If Users click on a third-party link, Users will be directed to that third party's site. It is strongly advised to review the Privacy Policy and Terms and Conditions of those websites. The ASEAN Secretariat has no control over, and assumes no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Protection of certain personally-identifying information

 The ASEAN Secretariat discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on the ASEAN Secretariat’s behalf or to provide Material’s available on the Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of Users home country; by using the Website or registering on the Website, Users consent to the transfer of such information to them. The ASEAN Secretariat will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, the ASEAN Secretariat discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when the ASEAN Secretariat believes in good faith that disclosure is reasonably necessary to protect the property or rights of the ASEAN Secretariat, third parties or the public at large.

If a User registers on ASEAN Access and supplies an email address or email addresses, the ASEAN Secretariat may occasionally solicit User feedback. The ASEAN Access takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Data breach

In case of a data breach on the Website, the ASEAN Secretariat will notify the Users via email within 10 business days 

Privacy policy changes

The ASEAN Secretariat may change the privacy policy at its sole discretion. Users will be able to find any changes to the privacy policy on the Terms and Conditions page. The ASEAN Secretariat will not make any accountments to notify Users of said changes to the Privacy Policy that may take place. The continued use of this site after any change in this Privacy Policy will constitute Users’ acceptance of such change. 


In case of any questions about the Terms and Conditions or the Privacy Policy, please contact the ASEAN Secretariat by email.



February 03, 2021