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Adding resilience to APAC's retail supply chain

Asia Pacific’s e-commerce sales are expected to nearly double by 2025 to reach US$2 trillion ($2.79 trillion), according to market research company Euromonitor International. To capture a piece of that pie, retailers must successfully tackle pre-existing supply chain issues exacerbated by global events, including the Covid-19 pandemic.


“Many large retailers have deployed technologies like self-service scanning devices, mobile computers and mobile point-of-sale solutions at their storefronts in the past years. This enables them to adjust their operating models rapidly as the pandemic accelerated e-commerce and ‘frictionless’ shopping demands to a whole new level,” says George Pepes, Asia Pacific (APAC) Vertical Solutions lead for healthcare and retail at American mobile computing company Zebra Technologies.


However, he claims that those in-store investments alone have limited impact as fundamental operational issues, such as inefficiencies in inventory and fulfilment, persist. Pepes adds: “Many retailers are still using legacy technology systems or manual processes to guide inventory, fulfilment, and logistics actions that do not mesh with modern retail models.


Digitising the warehouse


A recent Zebra survey — documented in the Annual Global Shopper Study, which was released last year — showed that technologies like real-time inventory visibility (82%) and workforce scheduling software (76%) have been helping retail associates create a better customer experience.


This is exemplified in the case of Australian online cosmetics retailer Adore Beauty, which had an official stock list of more than 250 global beauty brands and over 13,000 products. In the last five years, its business grew quickly, such that it was dispatching approximately 6,500 orders daily. It, therefore, decided to move away from its paper-based warehouse processes to keep up with its continued growth.


Pepes says Adore Beauty invested in Zebra’s TC8000 Android Touch mobile computers to modernise its warehouse operations. As such, the e-commerce company saw a 30% increase in productivity across warehouse operations, a 50% reduction in the cost to fulfil customer orders, and improved their outbound order accuracy rate to 99.9%.


APAC retailers, adds Pepes, should also consider leveraging Internet of Things and radio frequency identification (RFID) solutions to enhance their supply chain resilience. “Those who can achieve enterprise-wide connectivity, conduct real-time analytics, and automate mundane tasks and critical decision-making will find it easier to execute operations when demand, labour or production levels are unsteady. They will also be able to track and optimise every process, asset and resource with end-to-end accuracy, improving decisions and outcomes,” he notes.


However, he says that there is no one-size-fits-all digital transformation strategy. “[Retailers need to deploy] solutions that are customised to their goals and unique technological challenges. [They can do so by working] with the right solution partners to determine which technologies can deliver a competitive edge and enable them to take advantage of future growth opportunities. Within the business, strong and active leadership is also required to guide each business through the digital transformation process.”


Last-mile delivery woes


Last-mile delivery is another area that retailers tend to overlook in their digital transformation plan. “The last mile is the most inefficient and costly part of the supply chain. And while retailers, e-commerce companies and logistics providers have embarked on their digital transformation journey, the challenges are more infrastructural,” says Xander van der Heijden, CEO of UNL, a provider of smart micro-location platform and next-gen mapping technology.


He explains that addressing formats in Asia Pacific are complex and non-standardised. There is also a lack of precision in mapping — for example, addresses in Indonesia and India are often landmark-based and descriptive like “the house across the big tree”.


To make matters worse, van der Heijden says that most traditional mapping providers struggle to achieve more than 70% geocoding accuracy. “Inaccurate and unreliable addressing and geocoding are the biggest challenges for last-mile delivery. Without accurate addresses and geocodes, routing engines and optimisation algorithms become useless. Even a single wrong address can have significant implications on delivery planning, delivery times, costs and customer satisfaction.”


Van der Heijden also notes that an effective last-mile delivery strategy requires rethinking the delivery model beyond routing optimisation. APAC retailers will need solutions that can provide full control over the last mile as well as the flexibility to adapt to industry and market shifts.


Micro-location as a solution


Here is where smart micro-location can help: “In the context of UNL, a smart micro-location platform is a fully integrated ecosystem of enterprise-grade, plug-and-play mapping and data tools to build scalable hyperlocal solutions with location intelligence at various scales,” says van der Heijden.


He continues: “So we’ve [digitised] the world into a smart 3D grid, enabling us to digitise physical locations and interface with them via their unique digital identity. [As such, our smart micro-location platform can] create semantic and spatial relationships between landmarks and points of interest, allowing us to accurately parse 90% of failed addresses. It can bring the figure up to 100% through easy-to-use smartphone apps and tools that users use to complete the geocoding process, and by collecting location intelligence such as where to park the car and the fastest way to get to the front door.”


Since each APAC market has unique challenges regarding infrastructure, addressing systems and local standards, the UNL platform is also designed to be data agnostic.


“[Our platform offers] companies plug-and-play tools to create their virtual private maps and securely bring their data and business knowledge. This brings a layer of flexibility, local context and accuracy to location-based solutions like last-mile delivery,” says van der Heijden.


The platform, he adds, is developed with security in mind and follows industry standards for data authorisation and privacy. UNL will continuously harden the platform’s security, such as using blockchain to ensure and protect user identity and data ownership. “Data autonomy and ownership have been core to our company philosophy and values since day one. Any data our clients bring remains under their control and ownership, and they can manage data access rights.”


Powering the future of retail


As supply chain disruptions continue, volatility and uncertainty are here to stay for the foreseeable future. APAC retailers must therefore reimagine their supply chains and empower their employees with the right technologies to address ever-changing business and customer demands.


“Retailers will be [increasingly] expected to provide a seamless customer experience between online and brick-and-mortar. Technology [can help by] fuelling productivity, shopper satisfaction and service, shaping the retail experience,” says Pepes.


Apart from digitising the warehouse and supply chain processes, he advises retailers to consider using prescriptive analytics. By doing so, they will be able to “intelligently analyse what is happening across the supply chain in real-time, interpret why it is happening and delegate a [particular] task to a specific worker to resolve the issue right then and there”.


Meanwhile, van der Heijden believes that hyper-localisation will be vital to a retailer’s success in the future. “The future of commerce is hyperlocal, hyper-contextual and hyper-connected. Hyper-local deliveries promoting micro-local commerce will become the norm and carve the path towards greener, more sustainable supply chains and higher customer satisfaction.”


He concludes: “Taking it a step further, local inventories will become shared inventories in the future, allowing companies to collaborate and cross-capitalise on their resources and enabling new delivery, data and business models.”


Read more: Here

Cambodian e-commerce surges nearly a fifth in 2021

The total market value of e-commerce in Cambodia in 2021 was to the tune of $970.10 million, marking an increase of 19.29 per cent from $813.25 million in 2020, according to the commerce ministry’s Trade Training and Research Institute (TTRI).

Fashion accounted for the lion’s share at $263.30 million or 27.14 per cent, followed by electronics ($254.40 million); beauty, health, personal and household care ($230.50 million); toys, hobby and do-it-yourself ($62.94 million); food ($57.19 million); furniture ($46.29 million); beverages ($44.29 million); and media ($11.19 million), the TTRI said in a bulletin published on June 30, citing the World Development Indicator, DataReportal and Statista.

Following the boom caused by the Covid-19 crisis, growth of the e-commerce market is expected to moderate to 15.17 per cent in 2022, and accelerate each year thereafter to an average of 16.424 per cent each year in the 2022-2025 period, reaching a value of $1.11729 billion this year, $1.28723 billion in 2023, $1.50986 billion in 2024 and $1.78234 billion in 2025.

Author Hor Iengchhay commented in the bulletin that the strong support behind the E-Commerce Law – and implementation regulations thereof – has inspired public confidence in e-commerce, spurring transactions and interactions between buyers and sellers via electronic channels where users are able to communicate and do business, from anywhere at any time.

Rin Sokreth, CEO of Sokreth & Piphear Cosmetic Co Ltd, an online importer of beauty products, commented that the still-novel nature of doing business through the internet for Cambodians, coupled with a narrow understanding of how to leverage digital technologies, increases e-businesses’ chances of success.

As social media use becomes more widespread among Cambodians, efforts by the Ministry of Commerce and relevant institutions to, among other things, create laws governing e-commerce and requiring certain online businesses to register has fostered trust between online buyers and sellers, he said, remarking on the wide range of goods available online beyond just cosmetics.

Still, he asked that authorities to provide clear information for businesses involved in e-commerce, concerning tax obligations and other important pertinent issues.

For original article, please read here



Auhtor: Hom Phanet 
Source: The Phnom Penh Post 

DTI urges PH retailers to accelerate digital transformation in their operations

“Digitizing merchant payments is of the utmost importance,” said Trade Secretary Alfredo E. Pascual at the Philippine Retailers Association (PRA) Q2 2022 General Membership Meeting. 

With this, the Trade chief encouraged the PRA to recalibrate and accelerate digital transformation, especially among MSMEs.

To promote responsible digital payments by consumers and acceptance by micro and small merchants, Pascual said that they had created the Public-Private Working Group on the Digitizing Merchant Payments Project, of which the PRA is a member. 

“We aim to reconvene the group this year so that we may pilot options for implementing and enhancing digital payments in your supply chains and scale the digitization of payments at various points across the merchant value chain,” said Pascual.

According to the Trade chief, this effort will be aligned with the objective of increasing the use of digital payments in a responsible manner at both physical and online merchants, particularly by identifying specific adoption and use barriers. 

Another objective, Pascual said, is identifying and agreeing on actor-specific actions to drive merchant payment digitization, including time-bound pilots focused on specific segments of merchants. 

The trade chief also stressed the goal of engaging national strategies and being part of national advocacy campaigns on digital payments. 

Lastly, Pascual highlighted that sharing experiences and lessons learned and collaborating on mutual research interests such as merchant segmentation are also among the objectives aligned with the initiative on digitizing merchant payments. 

In seeking the cooperation of retailers in the Trade department’s work for consumer protection and empowerment, the DTI will seek to establish more facilities that will protect and empower consumers, Pascual said.

One of DTI’s services for consumers is the E-Presyo, an online price monitoring system where consumers can check the prevailing prices of necessities and prime commodities (BNPCs). 

“I believe this is an important initiative, and it will be one that we will complement with other efforts as we carry on with the goal of a safe consumer environment, with quality and safe products, and reasonable prices,” said Pascual on Thursday. 

Another plan of DTI to assist retail businesses in the Philippines is to aid the retail industry in maximizing its potential to innovate and put digital transformation at the forefront, especially now that the economy has reopened and PRA expects a rebound for the rest of the year.

“So I encourage you to continue engaging in digital transformation. The government has been working to ease and widen retailers’ adoption of the digital economy. Government efforts on policy are guided by e-commerce as ‘easy commerce’ —safe, reliable, easy, and efficient everywhere,” said Pascual. 

The Trade chief also expressed hope that retailers will take advantage of the amendments to the Retail Trade Liberalization Act (RTLA); as Pascual said, this could improve the country’s attractiveness to investors, especially in the retail trade industry. 

Pascual highlighted that “we project that five years from its enactment, the amended [Retail Trade Liberalization Act] RTLA will usher in additional foreign investments worth P56 billion. And this will generate over 121,980 jobs.” 

RTLA, which simplified the requirements of foreign entry, enables the country to be more competitive, facilitate more foreign equity into the retail trade industry, and generate greater economic and employment benefits.

“The Philippines can now further strengthen its business climate and improve its ranking, too, in the ‘Ease of Doing Business index,’” said Pascual. 

The Trade chief also emphasized that for small retailers, there is a threshold for foreign entities’ paid-up capital when they enter the Philippines. “We hope that you will find promise in the amendments as we have. You can be potential suppliers to large companies,” Pascual stressed. 

For the country’s well-established retailers, Pascual encouraged them to consider pursuing markets where foreign entities come from since they “are competitive enough to be in a Philippine market with foreign entities.”

PH to strengthen technological and economic cooperation with ASEAN and Italy

MANILA -- On 6 July 2022, Trade Secretary Alfredo E. Pascual virtually attended the European House – Ambrosetti’s hybrid session of the High-Level Dialogue on ASEAN-Italy Economic Relations in Kuala Lumpur, Malaysia. The forum serves as a platform for ASEAN and Italy’s economic ministers and senior officials to tackle critical issues centered on economy and technology. Specifically, it sheds light on the macroeconomic outlook for ASEAN in the post-pandemic scenario, green technologies, and a sustainable future. 

In recent years, Italy and the entire ASEAN community have enjoyed considerable trade and investment relations. In 2019, the country was regarded as the 23rd largest trading partner of ASEAN, and by 2020, the region was able to export various products to Italy with a total value of USD1.68 billion. 

During the forum, Trade Secretary Pascual highlighted three critical areas for collaboration: (1) the Aerospace industry, (2) Renewable energy and sustainable consumption, and (3) Smart technologies that will help strengthen the manufacturing and agricultural sectors. 

He shared that the Philippines is currently building two massive airport complexes, namely: Clark International Airport and New Manila International Airport, which proves that the country’s domestic aerospace industry is not building from scratch. 

“The newly established Philippine Space Agency is gearing up for space technology R&D, including space data for disaster risk reduction and environment monitoring. We can collaborate significantly on using remote sensing for agriculture and the environment,” Secretary Pascual said. 

Likewise, the Secretary mentioned that the country is currently working on developing an ecosystem that will help support the production and assembly of electronic vehicles (EV), which strengthens its position as an ideal investment destination for Italian EV makers. 

“Our country also has a robust regime for strategic trade management, intellectual property protection, and labor protection. These, apart from solid competencies in electronics, could be leveraged to support electric vehicle and battery manufacturing,” he added. 

Further, he mentioned that the country is focusing on three strategic industry clusters that will help drive high-tech industrialization such as electronics, automotive, and aerospace industries, IT and business process management services, Artificial Intelligence, data analytics, and digital health products, pharmaceutical, and pharmaceutical products. 

He, likewise, expressed that both the Philippines and Italy could explore possible solutions in battling climate change as both are currently facing threats brought about by the said phenomenon.  

In closing, the trade chief expressed optimism about strengthening the relations between the Philippines and Italy, as both countries look forward to technological and policy cooperation in areas of sustainable production and consumption, green product innovation, and circular economy. 

Aside from Trade Secretary Pascual, the forum was attended by Honorable Ministers Luigi Di Maio, YB Dato Sri Mustapa Mohamed, Sok Chenda Sophea, Deputy Minister Manlio Di Stefano, Coordinating Minister Airlangga Hartarto, and ASEAN Deputy Secretary-General Satvinder Singh. (DTI)

Source: Philippine Information Agency

The future of agrifood tech in Southeast Asia: novel foods

Asia is likely to experience exponential growth in food demand—and consequently spending on food—in the coming decades. According to a report titled “The Asia food challenge: Understanding the new Asian consumer,” by 2030, consumers will be actively driving USD 2.4 trillion of Asia’s projected USD 4.4 trillion increase in food spending. Southeast Asia is expected to account for one of the continent’s greatest increases in food expenditure, which is growing at a compound annual growth rate (CAGR) of 4.7%

Part of Asia’s growing food demand stems from a higher consumption of meat and seafood. From 1961 to 2018, the daily protein intake of meat and animal products per capita in Asia increased by over 600%. Growing populations, higher incomes, and increasing urbanization will drive a 78% increase in meat and seafood demand from 2017 to 2050.

Traditional methods of livestock production are neither sufficient nor sustainable to meet this increasing demand for food. Currently, the livestock sector is responsible for 14.5% of global greenhouse gas emissions. Increasing traditional production of livestock would only worsen the climate crisis.

Therefore, advances have been made in foodtech, especially in the alternative proteins space, as technology startups look for more sustainable and healthier ways to feed the world.

Meat from plants and labs

There are several types of alternative proteins, namely plant-based “meats” made from soybeans, fruits, or other crops, cultivated meats that are grown in laboratories, and proteins derived from insects. The production of these types of proteins is typically less resource-intensive than traditional livestock production, and the adoption of alternative proteins can reduce agricultural emissions by up to 60%.

The environmental and business potential of alternative proteins have led to more resources being devoted towards R&D for plant-based and lab-grown food. In a survey conducted by Economist Impact for a report, 26% of agrifood business leaders said they would be interested to adopt technologies in alternative proteins over the next five years. In 2020, the plant-based meat and cultivated meat industries raised USD 2.1 billion and more than USD 360 million in investments, respectively.

Within Southeast Asia, most of the business activity around plant-based and cultivated foods has been concentrated in Singapore. Recently, Singapore-based venture capital firm Good Startup raised a USD 34 million fund for investments in alternative protein. Next Gen Foods, known for their plant-based chicken products, made global headlines in February this year after raising USD 100 million, the biggest Series A funding round ever raised by a plant-based meat company.

Karana was the first to introduce plant-based pork to Asia by creating plant-based alternatives to popular Chinese foods like char siu bao (steamed buns with barbecue pork filling) and dumplings using jackfruit. Umami Meats focuses on creating cultivated seafood that is free from heavy metals, microplastics, and antibiotics, which serve as sustainable alternatives to endangered species such as the Japanese eel.

Singapore’s plant-based meat sector has given rise to manufacturing platforms for large-scale production. These platforms provide the common underlying infrastructure for a multitude of users, allowing them to share equipment to develop complementary products and services. SGProtein, a contract manufacturing platform for meat analogues, allows fledgling companies to scale their production quickly, making it easier for entrepreneurs to enter the market without setting up their own facilities. Similarly, FoodPlant, Singapore’s first shared facility for small-batch food production, provides companies with equipment to trial new food products for early market testing, speeding up the food innovation process.

Alternative, yet familiar, proteins

Another source of alternative proteins, albeit one less discussed, are insects that are high-fiber, high-protein foods. Compared to conventional livestock, insects require less feed, grow and reproduce quickly, and are more efficient in turning their food into energy. The process of rearing and harvesting insects also produces less waste and emits smaller volumes of greenhouse gases, resulting in a much smaller carbon footprint compared to livestock farming.

Vietnamese startup Cricket One has developed a cricket-farming system that can process crickets into protein-rich ingredients for food manufacturers. Malaysian startup Ento has a direct-to-consumer approach. Not only does it process crickets and larvae into snacks and cookies, the company has also developed an insect-based burger patty.

So far, insect-based proteins have not been widely accepted among consumers in Asia, even in some Southeast Asian countries, where insects are considered traditional foods. Consumer attitudes on insect-based food products vary widely between rural and urban populations.

Insects can also be a sustainable source of agricultural materials and biomaterials. Singapore-based Insectta rears black soldier flies through a zero-waste method. They utilize food waste as feed for the black soldier fly maggots, which can be turned into animal feed. Excrement from the maggots can be converted into agricultural fertilizer. Insectta has also found a way to process the exoskeletons of black soldier flies into a sustainable source of biomaterials that are used in a variety of pharmaceutical and cosmetic products.

Designing the same food, but better

In the foodtech industry, 3D food printing is another emerging field that deserves some attention. A 3D printer can be used to produce food materials in a paste or gel form. Through this technology, food can be personalized to the nutritional needs and preferences of consumers.

For example, Singaporean startup Anrich3D is looking to provide consumers with pre-packaged, ready-to-eat meals that can be tailored to the consumer’s profile.

3D printing can also be used to customize the nutritional value of food. For example, researchers have found a way to 3D-print chocolate to reduce its sugar content. This technology’s ability to customize the flavor of food and its nutritional content can revolutionize the way people, particularly the elderly and frail hospital patients, consume food.

Researchers from the Singapore University of Technology and Design have been working with Khoo Teck Puat Hospital to create nutritious and visually appealing 3D-printed purée meals for the elderly and hospital patients who have trouble swallowing food. As Asia’s population ages rapidly, 3D food printing could become an invaluable tool for older generations.

Challenges to overcome

The market for plant-based meat in the Asia Pacific region is expected to swell by 25% from 2020 to 2025, with increases of up to 200% in China and Thailand. In all, 75% of Asia Pacific consumers are willing to pay for plant-based meat if the price is similar to that of regular meat. Despite their market potential, Asia’s foodtech companies are facing challenges such as high costs, scalability, and government regulations.

Mainstream consumer acceptance of plant-based proteins primarily comes down to taste and texture. On top of the cost factor, most consumers would typically only consider switching to plant-based meats if the flavor profile is on point. This is due to changing demographics in Asia, where there is a growing middle class of younger and educated consumers who expect high-quality food.

The alternative proteins industry also faces many regulatory barriers and long approval processes in many countries. Although Singapore has launched a few manufacturing platforms, there is still a considerable lack of infrastructure in Southeast Asia for alternative proteins to be produced at scale. Many of the commercially available alternative protein products have to be priced higher than regular meat to cover the higher costs of production.

While higher consumer demand can improve the economies of scale for alternative protein production, there has to be adequate infrastructure in order to meet the increased demand. This issue needs to be resolved for alternative proteins to become a truly viable food alternative in the region.

The foodtech industry has created, and continues to churn out, new and innovative methods of producing food. Despite the recent advances, there is still some way to go before these novel foods can feed the world.

Source: KrASIA

Written by Deloitte Southeast Asia Innovation Team

Read the original article HERE

Digital payments rapidly gaining ground in Cambodia

In its Consumer Payment Attitudes 2021 study, Visa highlights a rapidly changing payment landscape in Cambodia, with cash losing ground to digital alternatives, said Visa in a news release issued on June 29.

Fourteen percent of Southeast Asian consumers currently do not use cash and this trend is led by consumers in Cambodia (36 percent), it pointed out.

Going by broad categories, it continued, e-wallets and cards are predominant in the market. They are used by around 4 out of 10 Cambodians today and 14 percent of the population have both e-wallets and cards. QR payment and card swipe/insert outpaced other cashless categories both in annual growth and market penetration.

“Cambodians are quickly taking to digital payments, relishing the convenience and security they bring. Visa is offering all stakeholders the solutions and the insights to find their footing in Cambodia’s budding digital economy,” Monika Chum, Visa Country Manager for Cambodia said.

According to the press release, there is a clear age divide in the payment landscape, with the majority of those preferring cash (78 percent) being the elderly. Meanwhile, cashless alternatives are most popular among the youngest age groups (Gen Z and Gen Y), over 21 percent of whom prefer QR payments. Card payments are more evenly liked among the generations.

Dedicated user bases – those using a payment method at least four times a week – are the strongest for QR payments and card online with one in five consumers currently using them. Meanwhile, almost half of contactless cards are used at least once a week. In addition, Cambodia leads Southeast Asia with the most first-time users of mobile banking apps during the pandemic (29 percent).

For full article, please read here



Author: AKP-C.Nika
Source: Khmer Times

Tapping into the vast halal market

JOHOR BARU: The upcoming Export Excellence Awards (EEA) 2022 roadshow, which will be held here, will see industry experts coming together to share their knowledge on export opportunities in the halal market.
 
It will be held on July 5, starting 1.30pm, at DoubleTree by Hilton Hotel Johor Bahru.
 
Those interested to join can register online at HERE.
 
The roadshow will host a panel discussion on ‘Halal Export Opportunities’, which will feature Guan Chong Bhd managing director and chief executive officer Brandon Tay Hoe Lian, Halal Development Corporation Bhd (HDC) senior manager Faridah Ali and Standard Chartered Saadiq Malaysia Islamic Business and Product Management executive director Bilal Parvaiz.
 
The panellists will be looking into the export opportunities available in the halal industry, funds and grants available for exporters, as well as the role of technology and innovation on halal markets.
 
Tay, who was appointed to his position in January 2005, has had extensive experience in the area of export, having been in the business since he graduated in 1993 with a Bachelor of Business Administration degree from the University of Toledo in the United States.
At that time, he was appointed as the manager for JB Cocoa Group Sdn Bhd’s transport division and oversaw the division’s operations.
 
In 1997, he joined Guan Chong Cocoa Manufacturer (GCCM) as its marketing manager, during which time, the company successfully marketed cocoa powder to the European, Middle Eastern and South American markets.
 
He was selected as a director of GCCM in 1999 and was later promoted to the position of general manager in 2002 and managing director in 2003.
 
Under his leadership, GCCM successfully expanded its production capacity to become one of the leading players in the global cocoa bean processing industry in terms of processing capacity and market share.
 
In addition, he was chosen as a member of the Malaysian Cocoa Board by the Plantation Industries and Commodities Ministry, a position he held from February 2013 to January 2015.
 
Faridah, who undertakes brand development for the Malaysian halal industry, joined HDC in 2009.
 
The HDC champions the development of the nation’s integrated and comprehensive halal ecosystem and infrastructure, with the aim of positioning Malaysia as the most competitive country in the global halal industry.
 
It facilitates integrated services and offerings to unlock the potential of halal markets, putting companies on a stronger foothold to take advantage of the opportunities and resources in one of the world’s fastest moving consumer segments.
 
Meanwhile, Bilal joined Standard Chartered Saadiq (Malaysia) Bhd in 2014 as part of the Islamic corporate team.
 
Aside from leading the corporate products team, he spearheads the Halal360 initiative and is the country champion for sustainable finance.
 
He is also responsible for some of the regional initiatives of Saadiq in Asean markets.
 
Prior to his move to Malaysia, he was with Standard Chartered Saadiq (UAE) as part of the global Islamic banking team, managing structured trade finance and transaction banking. Bilal played an instrumental role in originating landmark transactions across the Gulf Cooperation Council countries, South Asia and Asean.
 
An associate member of the Chartered Institute of Islamic Finance Professionals, he holds a Masters of Business Administration, along with various academic and professional qualifications, including certification in sustainable finance from the Frankfurt School of Finance and Management, and the University of Cambridge’s Sustainability Leadership Programme.
 
EEA is organised by the Star Media Group in partnership with Standard Chartered Malaysia, with PKT Logistics Group as co-sponsor and Matrade as patron. It is audited by BDO. For more information on EEA, visit Export Awards or email eea@thestar.com.my.
 
Source: The Star

ASEAN for Business Bulletin June 2022: ASEAN as Market and Regional Manufacturing Hub for Electric Vehicle

In Focus: ASEAN as Market and Regional Manufacturing Hub for Electric Vehicle

With huge market size, wide-ranging government incentives, and advance trade facilitation initiatives, ASEAN’s potential to be the market and manufacturing hub for Electric Vehicle (EV) is promising. The ASEAN Secretariat spoke with Heo Junheang, Vice President of Sales Group Asia Pacific, Headquarters of Hyundai Motor Manufacturing Indonesia (HMMI), to encapsulate their experience in establishing and expanding HMMI’s EV business in ASEAN.
 
Read more about EV in ASEAN from this link.


Past Issues
April 2022 Issue (link)
RCEP further modernize the IP regime to enhance market confidence for business operating in the region. Learn more about the Intellectual Property Protection under the RCEP in this bulletin.

February 2022 Issue (link)
The world’s largest ASEAN-led Free Trade Agreement, the Regional Comprehensive Economic Partnership (RCEP), has entered into force on the 1st January 2022. The streamlined rules of origin (ROO) under the RCEP provides flexible options for the businesses to enjoy tariff concessions. Learn more about the competitiveness and benefits offered by the ROO under the RCEP in this bulletin.

Navigating The New Normal Of Hybrid Work

In February, David Solomon, CEO of Goldman Sachs, declared it was time for the company’s 10,000 New York City-based employees to return to the office full time. Only half that amount showed up for work. Since then, junior bankers have been complaining publicly and have posted on anonymous forums they are looking for more flexible jobs in tech. Solomon’s rationale is that Goldman’s “special sauce” is its culture and the network of relationships that can only be built by in-person experience.

As companies around the world now deal with the new normal of hybrid and remote work, Goldman Sachs is an outlier. On the other end of the spectrum, Airbnb recently announced it was joining the ranks of companies going remote first, a list that already includes household names like 3M, SAP, Nationwide, Fujitsu and PwC.  

At the extreme opposite of Goldman is a tech startup called Levels. Levels is not just fully remote, it doesn’t have an office at all—and its CEO is nomadic, living out of a backpack while moving from one location to another. In a fascinating case study, Mario Gabriele shows how CEO Sam Corcos has assembled a team of world class talent and created a high performance operating culture—not despite being fully remote—but because of it.

With most companies planning to adopt hybrid work models, it’s important to be intentional.

Goldman and Levels are unique cases: Harvard Business Review estimated that 90% of all companies would adopt at least a hybrid work model in 2022. This is the “messy middle,” where managing hybrid workers, fully remote workers, as well as freelance workers will present complex organizational and cultural challenges. In a hybrid world, questions of why and when workers come to the office become crucial. Issues of fairness, in terms of compensation versus flexibility and other benefits, come to the fore. Should workers who are fully remote, saving the firm office costs, be given help with day care expenses? Can managers overcome biases that lead them to promote workers they see every day more than those they don’t? How can a strong culture be maintained with less in-person interaction?

To borrow a phrase from a recent report by Microsoft, business leaders will need to approach this new normal with “radical intentionality.” Communication, especially about the “why” and “how” the firm does business, needs to go from implicit to explicit. This is one of the key lessons for making hybrid models successful.

Document everything.

For companies offering hybrid work styles, it’s important to document everything about the business, from minute workflows to core strategy briefs. For example, Levels maintains a massive repository of content in the form of documents, video recordings and blog posts. Goldman Sachs’ vaunted corporate culture is the unwritten collective know-how and expertise that gets passed down and disseminated in a multitude of shared in-person interactions. Look for ways to create a similarly powerful culture through radical transparency and a living library of information that can be accessed by anyone in the company, anywhere, at any time.

Minimize synchronous interactions.

Another key lesson is to minimize synchronous interactions. This means having fewer meetings (via video) and shifting away from a reliance on instant messages. Levels found that these constant interruptions can distract from the “deep work” of coding, writing, designing and building. By limiting meetings and forcing a discipline of asynchronous communication, you can give high performers maximum freedom to do deep work and avoid what Microsoft calls “digital exhaustion.”

Use the office to promote and deepen social ties.

Microsoft’s research supports David Solomon’s assertion about culture in one way: social capital, or the strength of workers’ personal relationships in an organization, has suffered somewhat for hybrid workers and more significantly for fully remote workers. This social capital—having friends and mentors—is crucial to employee well-being and makes them more productive and less likely to leave the firm.

Companies with hybrid workers would do well to use the office to promote and deepen social ties. One idea would be to have managers and senior execs give open office hours where anyone can schedule one-on-one time. Building social capital with fully remote workers will take more creativity. One idea that’s gaining traction, including at my own company, SellX, are meetings in VR—an environment in which everyone is an avatar sharing the same experience.

Goldman Sachs notwithstanding, the genie is out of the bottle for most workers. Especially for Gen Z, they are demanding more flexibility as to how and where they work. Managers will have to find ways to maintain culture, use best practices for digital work and provide workers with ways to build good relationships even when working remotely. While it may not be easy, the companies already finding success with hybrid and remote workers show it can be done.

Source: Forbes

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Preparing for the digital decade with the right workforce strategies

Article by Infosys Compaz CEO Manohar Atreya.

When Bob Dylan sang his immortal, The Times They Are A-Changing, he probably didn’t have the digital economy in mind, but he may well have. For a decade that started under the pall of the pandemic, the 2020s is poised to end with a bang with the digital economy swelling to a high across the world. Consumer buying, healthcare, education, financial services – to name a few – are set to look very different in another eight years as digital transformation accelerates. 

For Southeast Asia (SEA), which in many ways is helping to define the future of technology globally, the digital economy is projected to scale $1 Trillion by 2030 in a charge led by e-commerce and supported by the digital transformation in other sectors. The digital economy is poised to play an even bigger role in the region’s future than previously imagined, Google’s Southeast Asia vice-president, Stephanie Davis, blogged some months back.

In Singapore, macro-economic trends, new business models, and technology innovation are already accelerating the emergence of new jobs and skills, finds the SSG Skills Report. Singapore also leads the world when it comes to cloud development and innovation, according to a comprehensive report by MIT Technology Review and Infosys that ranks 76 of the world’s major economies on their cloud ecosystem – the foundational resource for digital technologies.

What could be a party pooper though is the shortage of technical skills to aid this digital transformation. Companies have started grappling with skills shortages and rising attrition. With digital skills in short supply and demand outstripping availability of talent, employees with in-demand skills have started shopping for the best deals they can get – be it in terms of fatter pay cheques, attractive perks or better work-life balance.

One of the critical challenges facing employers and HR managers today is how to expand their existing talent pool to cater to the demand for digital technologies based on the cloud. In terms of sheer volume of work, the resources required to execute these projects is significant. And not all technical talent is equipped with skills to implement cloud projects – some have worked on legacy systems and need to be re-skilled in newer digital technologies.

While there is some amount of reskilling that is happening, the pace falls short of the projected growth in SEA’s digital economy and the demand for cloud and digital technology skills. So, in the short term - for the next 2-3 years at least - until the gap between talent availability and demand narrows, companies will feel the pinch with their key talent leaving for better pastures. 

The trend is already visible with attrition levels now ranging anywhere from 20% to 40% for service providers. Where your firm’s attrition falls in this band depends on how well you treat your talent and what retention strategies you have in place. 

Employers need to think through what can keep their talent happy and satisfied. From giving them projects that excite them to opportunities for learning and getting trained, employers need to offer their employees careers rather than just jobs. While a lot of training in technology tends to be in hard skills, training in soft skills is also as important.

The SSG Skills Report points out that beyond technical skills, there is a set of transferable soft skills that is critical for the digital decade. These critical core skills would not only enable integration of knowledge across disciplines for effective decision making and problem solving but also help influence stakeholders through empathy and consensus, while managing one's own well-being, personal effectiveness, and personal brand.

For individuals, these are also the skills supporting the building of other skills, according to the report. Some of the more successful organisations will be those that treat their talent, and more so, their outstanding talent, with respect and due consideration of their personal goals and objectives. The pandemic has made everyone think deeply about their relationship to work and there is a deliberate movement towards making sure personal objectives are fulfilled through work -  passions and areas of interest are very important to employees.
 
A bad manager, disrespectful client, understaffed team, all can frustrate people. In a scenario where many employers are chasing limited talent, it is the employee engagement models that will make a difference.

Source: Security Brief Asia

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Call for Greentech solution providers to solve business challenges of tomorrow

The concept of sustainability has been growing in importance for businesses. A business that is sustainable is one that functions in the best interest of the environment, promoting awareness amongst both the local and global partners with the practice of responsible production.

According to the Paris Climate Accord, businesses can impact up to 60 per cent of emission cuts by 2030, and now is the time for business owners to take part in the sustainable movement to promote a more liveable planet for all.  

As we move to the future, companies with practices and technologies to promote sustainable development and carbon neutrality are more likely to attract sustainable investments and long-term growth.  

The FinLab is a keen supporter of sustainability and has launched The Greentech Accelerator to grow and nurture more Greentech solutions for industry partnerships and adoption.

About The Greentech Accelerator

The Greentech Accelerator by UOB’s The FinLab is a three months programme that welcomes regional and global Greentech solution providers focusing on energy efficiency,  zero-waste supply chain, and carbon management and reporting to join forces in the sustainability transformation movement.

The three areas of focus are tailored with close alignment with the sustainable development goals and they are examples of how the participating Greentech solutions can get more involved in the sustainable movement in business operations. 

Energy efficiency

Efficiency is a measure of how we can reduce waste and in this case, is to reduce the amount of energy consumed by the industry of focus. Low-energy infrastructure, IoTs that help to monitor energy consumption, electric vehicles, and solar and energy deployment are examples of innovations that improve the efficiency of energy usage, hence minimising energy waste that pollutes the environment. 

Zero-waste supply chain 

Supply chain efficiency is important in business operation which includes minimising logistic costs while maximising profits. However, how can we achieve the same results while reducing electronic, food, plastic, and water wastage?

Examples of potential innovation can include waste collection or upcycling systems, waste processing, resource management to increase efficiency, and industry symbiosis to encourage energy re-channelling. 

Carbon management and reporting 

Technologies in carbon management can include the analysis of the releases of greenhouse gases and the optimisation of carbon emissions. Methods that improve the process of carbon capture, carbon credits, monitoring, and reporting of scope 1, 2, and 3 emissions are the areas that would enable better management of sustainable actions.

What do I need to participate in?

In order to participate and stand out from the participating Greentech solutions, candidates should have a Technology Readiness Level (TRL) 6  and above, meaning a ready prototype demonstration. Companies would also be assessed for their scalability, traction, and readiness for deployment. 10 shortlisted Greentech solutions will be selected for the three months programme from August to November 2022.

How do you benefit from the programme?

  • Sustainability and Business Masterclasses: Design with expertise from the bank and the industry, the masterclasses cover topics such as management, sustainability, commercialisation, and international market expansion. 
  • Mentorships and Partnerships: Be mentored by our pool of domain experts and tap on the extensive network of governments, corporates, SMEs, researchers, and tech providers to expedite the development of solutions.
  • Pilots and test-bedding: Tackle actual sustainability-related challenges from corporates and SMEs to pilot and test-bed solutions.

How to join the programme?

Interested startups can apply to the programme HERE and embark on building a sustainable ecosystem for future generations and the planet. Applications close on Tuesday, 12 July 2022.

41 foreign companies get the nod in May to invest in Thailand

Forty-one foreign companies have been allowed to conduct businesses in Thailand under the Foreign Business Act, Sinit Lertkrai, the deputy commerce minister, said on Friday.

These foreign companies have invested over 18.69 billion baht in Thailand and generated up to 753 jobs for local people,” he said. “Most of these companies are from Singapore, Japan and Cayman Islands.”

Sinit said that allowing more foreign companies to invest in Thailand will help promote knowledge and technology transfer, especially in the areas of petroleum rig control, multiverse platform operation, coronary angioplasty, enterprise software development, data and predictive analytics, and integrated circuit manufacturing.

Sinit added that 12 foreign companies have been approved to invest in the Eastern Economic Corridor (EEC), or 29 per cent of all approved foreign companies in May. These companies have invested 15.16 billion baht in the EEC, accounting for 81 per cent of total foreign investment. Most of these companies are from Japan, Singapore and the Netherlands, while businesses in the EEC that received foreign investments include data collection and processing services, electronic component installation, digital camera and lens manufacturing.

The Commerce Ministry expects more foreign companies to apply for investment in Thailand in the rest of the year due to the improving Covid-19 situation and the easing of restrictions for foreign arrivals, which will help restore confidence among foreign investors.

Source : The Nation Thailand